Updated January 2026

SJO77 Privacy Policy – Malaysian Player Data Protection

Your privacy is our priority. This document clearly explains how sjo77 collects, uses, stores, and protects your personal information as a member of our platform in Malaysia.

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Our Commitment to Your Privacy

Six core principles that form the foundation of sjo77's privacy policy — all designed to protect you.

Advanced Encryption

All data transmitted between your device and sjo77 servers is protected by 256-bit SSL encryption — the same technology used by leading banking institutions.

Secure Data Storage

Your personal information is stored on servers protected by multi-layer firewalls, strict access controls, and round-the-clock security monitoring.

No Sharing Without Consent

Your personal data will not be sold, rented, or shared with third parties for marketing purposes without your explicit consent. Our data management practices are fully transparent.

KYC Identity Verification

The sjo77 KYC process is designed to keep all members safe. Documents you submit are handled with full confidentiality and used solely for verification purposes.

Full Control by You

You have the right to access, correct, or request deletion of your personal data at any time. Our team is ready to help you manage your privacy preferences.

Flexible Communication Options

You can choose to receive or opt out of marketing communications from us at any time through your account settings or by contacting our support team.

01 Introduction

Welcome to the sjo77 Privacy Policy page. We understand that your trust is our most valuable asset. As an online betting platform serving Malaysian players, sjo77 is fully committed to protecting the privacy and security of every member's personal information.

This Privacy Policy explains in detail how sjo77 collects, processes, stores, and protects your personal data when you use the platform, website, mobile app, and all related sjo77 services. It also sets out your rights as a user and how to exercise them.

By registering as a sjo77 member or continuing to use our platform, you acknowledge that you have read, understood, and agreed to the terms set out in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our platform.

This Privacy Policy is to be read together with Terms and Conditions sjo77 and shall be interpreted together.

02 Data Collected

Sjo77 collects various types of information depending on how you interact with our platform. Below are the categories of data we collect:

Data Category Example Information Primary Purpose
Basic Personal Data Full name, date of birth, gender, nationality Account registration & identity verification
Contact Data Email address, phone number, residential address Communication & notification delivery
Financial Data Bank account number, account holder name, transaction records Deposit & withdrawal processing
KYC Verification Data MyKad / passport copy, verification selfie, proof of address Compliance with anti-money laundering requirements
Usage Data Game history, wagering records, active session duration Service improvement & responsible gaming
Technical Data IP address, device type, operating system, web browser Account security & fraud detection

Data is collected directly from you during registration, through your use of the platform, or automatically via standard tracking technologies such as cookies and session logs.

03 How Data Is Used

Every piece of data we collect has a clear and legitimate purpose. sjo77 uses your information for the following:

  • Account management — registers your account, verifies your identity, and grants secure access to the platform.
  • Transaction processing — processes deposits, withdrawals, and all financial activity securely and accurately.
  • Legal compliance — fulfils KYC, AML (anti-money laundering), and applicable regulatory reporting obligations.
  • Platform security — identifies and prevents fraud, account abuse, and illegal activity.
  • Service improvement — analyzes usage patterns to improve the user experience and introduce relevant new features.
  • Marketing communications — sends information about promotions, bonuses, and exclusive offers (with your consent).
  • Responsible gaming — monitors wagering patterns to identify players who may need assistance or support.

sjo77 will not use your data for purposes unrelated to our services without obtaining your consent first.

04 Data Sharing

Your privacy is our priority. sjo77 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. However, there are limited situations where lawful data sharing is necessary:

  • Payment service providers — transaction information is shared with registered payment gateways to process your deposits and withdrawals securely.
  • Game providers — minimal game data is shared with third-party game providers that supply content within the sjo77 platform to ensure a seamless gaming experience.
  • Regulatory authorities — we may be required to disclose certain information to competent authorities upon a valid legal request.
  • Technical service providers — companies that help us operate our technical infrastructure, cloud services, and cybersecurity, subject to strict confidentiality agreements.

All third parties who receive your data are contractually bound to handle that information to a security standard equivalent to or higher than that of sjo77.

05 Data Security

Sjo77 continuously invests in the latest security infrastructure to ensure your personal data remains protected at all times. The security measures we implement include:

  • Data encrypted in transit using 256-bit TLS/SSL protocol.
  • Data stored on servers encrypted using industry-standard encryption.
  • Role-based access control — only authorized staff can access sensitive player data.
  • 24/7 security monitoring by a dedicated cybersecurity expert team.
  • Regular security audits by independent third parties.
  • Active intrusion detection and prevention system (IDS/IPS).
  • Regular data backups with tested disaster recovery procedures.

While we take all reasonable steps to protect your data, no system can be guaranteed 100% secure. We encourage you to do your part by using a strong password and never sharing your login credentials with anyone.

If you suspect suspicious activity on your account, contact the sjo77 support team immediately via live chat on the platform.

06 Cookies & Tracking Technology

Sjo77 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device that help us recognize you on return visits.

Types of cookies we use:

  • Essential Cookies — required for core platform functions such as login sessions and security. These cookies cannot be disabled.
  • Performance Cookies — helps us understand how users interact with the platform so we can continuously improve it.
  • Functional Cookies — saves your preferences such as language and display settings for a more personalized experience.
  • Analytics Cookies — used to analyze traffic and usage patterns in aggregate for product improvement purposes.

You can manage your cookie settings through your web browser. Please note that disabling certain cookies may affect the functionality of some parts of our platform.

07 Your Rights as a User

As a sjo77 member, you have the following rights regarding your personal data, in accordance with applicable data protection laws in Malaysia:

  • Right to Access — you have the right to request a copy of the personal data we hold about you.
  • Right to Rectification — you may ask us to correct any information that is inaccurate or incomplete.
  • Right to Erasure — under certain circumstances, you may request that we delete your personal data ("right to be forgotten"), subject to our legal obligations.
  • Right to Object — you may object to the processing of your data for direct marketing purposes at any time.
  • Right to Withdraw Consent — where processing is based on your consent, you may withdraw that consent at any time.
  • Right to Data Portability — you may request your data in a machine-readable format for transfer to another service provider.
Data Access Correction Deletion Objection Portability

To exercise any of the rights above, please contact our customer support team. We will process your request within the timeframe stipulated by applicable law.

08 Children's Data

The sjo77 platform is an adult service exclusively for users aged 18 and above. We do not knowingly collect, process, or store any personal information from individuals under the age of 18.

Our registration process includes age verification steps specifically designed to prevent access by minors. If we discover that we have inadvertently collected data from someone under the age of 18, we will take immediate action to delete that information and close the relevant account.

If you discover that someone under the age of 18 has registered an account at sjo77, please notify us immediately so that appropriate action can be taken.

09 International Data Transfer

In the course of its operations, sjo77 may need to transfer or store your personal data on servers located outside Malaysia. This applies primarily to the cloud infrastructure services and global support systems we use.

In all cases of international data transfers, sjo77 ensures that:

  • Data transfers are lawful and comply with applicable data protection regulations.
  • The recipient country or organization provides an equivalent or higher level of data protection.
  • Appropriate data transfer agreements are in place to protect your rights.
  • All overseas service providers are bound by strict confidentiality and security obligations.

10 Data Retention Period

Sjo77 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable laws and regulations.

  • Active account data — retained for the duration your account is active and for a reasonable period after account closure.
  • Financial transaction records — retained for a minimum of 7 years after the transaction, in line with financial and tax legal requirements.
  • KYC Documents — retained for the period stipulated by applicable AML laws, typically no less than 5 years.
  • Security logs — retained for a limited period for security incident detection and investigation purposes.
  • Marketing data — retained until you withdraw your marketing consent or close your account.

When data is no longer required, it will be securely deleted or anonymised using certified data disposal procedures.

11 Privacy Policy Amendment

Sjo77 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. The "Last Updated" date at the top of this page will always show the current version in effect.

When there are material changes to how we handle your personal data, we will notify you via your registered email or a prominent in-platform notification before the changes take effect. Your continued use of the platform after the notice is given will be considered your acceptance of the updated policy.

We encourage you to review this Privacy Policy page periodically to stay up to date on how we protect your data.

12 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by sjo77, our team is ready to assist you.

You can reach us via live chat available on the sjo77 platform, or through our official email address. Our experienced support team operates 24 hours a day, 7 days a week to ensure every query is handled promptly and professionally.

  • Official Email: [email protected]
  • Live Chat: Available 24/7 on the sjo77 platform
  • Response Time: Within 24–48 working hours

For official data deletion or data access requests, please submit a written request to our team along with the required identity verification details so we can process your request securely and accurately.

Frequently Asked Questions about SJO77 Privacy

Answers to the most frequently asked questions from our members regarding data protection.

Absolutely not. sjo77 does not sell, rent, or trade your personal data to any third party for their marketing purposes. Your data is only shared in limited and legitimate situations, such as with payment service providers to process your transactions, or with regulatory authorities when required by law. All such third parties are bound by strict confidentiality agreements.

All your financial information is protected by 256-bit SSL encryption in transit — the same technology used by leading banks in Malaysia. Financial data stored on our servers is also encrypted to the highest industry standards. Access to financial information is restricted to authorized staff only, and all access activity is logged for security auditing.

Yes, you have the right to request deletion of your personal data under certain circumstances. However, some limitations apply — we may be required to retain financial and transaction records for a period stipulated by Malaysian law (typically 7 years) for tax compliance and AML purposes. To submit a data deletion request, contact our support team via official email with your identity verification details.

KYC (Know Your Customer) documents you submit — such as a copy of your MyKad or passport — are used solely to verify your identity and fulfil anti-money laundering (AML) legal obligations. These documents will not be shared with external parties unless required by the relevant authorities. All KYC documents are stored with full encryption and strict access controls.

You can opt out of marketing emails at any time by clicking the "Unsubscribe" link at the bottom of any of our marketing emails, or by updating your communication preferences in your sjo77 account settings. You may also contact our support team to process the request. Please note that account security and transaction-related emails will still be sent even if you opt out of marketing communications.

When you close your sjo77 account, we will retain your personal data only for the period required by law — primarily financial and transaction records for 7 years for tax compliance and AML purposes. Data that is no longer required will be securely deleted or anonymised. You can request a full report on data still retained after account closure by contacting our support team.
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